Human Resources Manager (Manufacturing)

Human Resources Manager – Handcrafted Leather Goods Brand

Our client, a well-established brand known for its handcrafted leather bags and footwear, is seeking an experienced Human Resources Manager to support the operations of its manufacturing plant and retail outlets.

The HR Manager will play a critical role in recruiting, developing, managing, and retaining a productive workforce. This role requires someone who can ensure compliance with Kenyan labor laws, foster a positive work culture, and align HR strategies with the company’s production and business goals.

Key Responsibilities

• Review and update all HR policies and ensure they are properly implemented across the organization.
  
• Lead staff sensitization efforts to ensure company-wide understanding and adherence to HR policies, including among senior management.
  
• Develop and implement a department-specific onboarding checklist for new hires to ensure a smooth integration into their roles.
  
• Set up and maintain a clear performance management framework, including annual performance reviews and merit-based salary increments every two years.
  
• Conduct monthly performance appraisals for administrative staff and present summary reports to the CEO.
  
• Ensure that all employees have valid, up-to-date contracts that clearly outline job descriptions and/or performance targets.
  
• Recruit and train an HR Assistant to handle day-to-day HR documentation and provide operational support.
  
• Collaborate with the CEO and department heads to identify and fill vacant positions, as well as assess staffing needs.
  
• Gain a strong understanding of factory and production processes and support employees in meeting their performance targets.
  
• Prepare and present weekly HR reports to management, highlighting key updates and metrics.
  
• Utilize the HR software (Wagemaster) for tracking attendance and develop solutions to address issues of non-compliance.
  

Requirements

Requirements

• A minimum of 5 years of experience in HR management, with direct oversight of at least 100 employees.
  
• At least 3 years of experience working in a manufacturing or factory setting is essential.
  
• Demonstrated ability to manage large teams (200+ employees), preferably within unionized environments.
  
• Strong knowledge of Kenyan labor laws, health and safety regulations, and statutory compliance including NHIF, NSSF, and PAYE.
  
• Proven expertise in recruitment, employee relations, disciplinary procedures, and performance management.
  
• Experience in managing payroll processes, either directly or in coordination with the finance team.
  
• Skilled in conflict resolution and negotiation, particularly in unionized settings.
  
• Good working knowledge of Occupational Safety and Health (OSH) standards.
  
• Strong organizational, record-keeping, and administrative capabilities.
  
• Proficiency in HR Information Systems (HRIS), Microsoft Office tools—especially Excel—and basic data reporting.
  

Benefits

• Be part of a fast-growing, tech-driven manufacturing and retail company.
  
• Take ownership of a critical function with direct impact on business performance.
  
• Join a collaborative, ambitious, and entrepreneurial team.
  
• Competitive compensation, structured performance reviews, and opportunities for growth.